For Soccer/Football clubs, associations, agencies, hereinafter referred to as "Seekers", as well as for Hotels/Accommodations, hereinafter referred to as "Hosts", will find answers to frequently asked questions regarding use of SOCCERHOSTS.COM as follows. Read on carefully,

 

 

Registration, Data, Information

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For "Seekers" & for "Hosts"

How do you register?
The registration is very easyyou have to do is provide your preferred E-Mail address, choose your personal Password and confirm and the registration is complete.

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What happens after you sign up??

 

For "Seekers"

Just get started and search, find and choose your desired Hotel/Accommodation!

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For "Hosts"

1. We will contact you via E-mail to announce the next steps. You then provide us with our requested information like logo, photos, video, references from past and some other details.

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2. We check your data and optimize and format it in the best possible way.
When your entry is completed by us, we will check with you again by E-mail whether everything has been optimally implemented according to your wishes and ideas.

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3. We activate your Hotel & Accommodation entry online.

Your entry is currently displayed in English. We proactively advertise your Hotel and Accommodation worldwide and to defined target group in order to maximize your reach.

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For "Hosts"

What kind of photos, graphics and information are presented?

So that interested football groups can get a generally comprehensive and football-specific impression of your Hotel and Accommodation, we ask for the following motifs of the photos, as well as the following graphic, video and text files:

 

• 1 logo of Hotel/Accommodation

• 1 photo of the location and surroundings of the Hotel/Accommodation

• 1 photo view front or total of the Hotel/Accommodation

• 1 photo standard double room with separate beds

• 1 photo wellness area outdoor or indoor pool

• 1 photo fitness room with equipment - very important

• 1 photo dining area or restaurant area

• 1 photo meeting or seminar room

• 1 photo lobby or bar area

• 3 photos of soccer fields in different views - very important

• 1 video existing image video clip or report (recommended length 1 minute 30 seconds)

• 1 text file with all references/clients current and from past - very important

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Formats and sizes of photos, graphics and videos

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Photos: 1000 pixels minimum resolution width of the photos and upload as .jpeg or .png or send via E-mail.

Graphics: Graphics and logo also with a minimum resolution of 1000 pixels and upload as .jpeg or .png or send via E-mail.

Video: Upload as mov, .mpeg4, .mp4, .avi video format or send You Tube link via E-mail.

 

Avoid photos where people can be seen.

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For "Hosts"

Can changes be made on the Hotel/Accommodation presentation?

Yes, of course, changes can be made at any time in the respective processing mask in future. In addition, the following information about Hotel and Accommodation forms is the heart of the mediation portal  SOCCERHOSTS.COM and should be kept up to date.
 

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Pricing, Agreement, Payments

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For "Seekers"

How are the published price categories/segments to be understood?

The listed/publisehed prices are target prices and shows the price categorie and segment and are determined exclusively by the Hotel or Accommodation provider or associated partner agency and include all basic full-board services that are provided by the Hotel or Accommodation provider.

 

Additional costs and extras during the stay such as additional football field rentals, transport costs, match or friendly match costs or other services that are not included in the standard football package of the Hotel and Accommodation are listed separately and will be charged.

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For "Seekers"

How high is the accuracy of the basic offer?

The accuracy with the basic services of the Soccer/Football Package of the Hotel and Accommodation is to be understood as a target and orientation price. Also additional costs and extras are target prices. The basic offer from Hotel and Accomodation or associated partner agency will provide more precise and concrete information about the final prices and the total costs to be expected! 

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For "Seekers"

How long is a basic offer valid??

The validity differs from Hotel to Hotel and Accommodation to Accommodation and are determined by the Hotel and Accommodation provider or associated partner agency.

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For "Seekers"

What is the contractual relationship between the contractual partner?

The sole contractual partner for the listed services and prices is the Hotel and Accommodation provider or associated partner agency. Contracts are processed directly with the Hotel and Accommodation provider or their partner agency. The general terms and conditions for Hotels and Accommodations and travel in the respective country of the Hotel and Accommodation apply.

 

 

For "Seekers"

How, where and when are payments made?

The sole recipient of payments is the Hotel and Accommodation provider or associated partner agency and is made directly to their account. The payment modalities and due dates are specified exclusively by the Hotel and Accommodation provider or associated partner agency.

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 Operations, Hospitality, Organization

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For "Seekers"

Who does the operations, hospitality and organization during the stay?

In teamwork Hotel and Accommodation, local football club or facilities owners as well as with experienced and associated partner agencies of the Hotel and Accommodation, the preparation, operations and organization take place before and during the camp, match, tournament or education stay.

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For "Seekers"

Who guarantees and organizes the important friendly and test matches?

The Hotel or Accommodation provider and local associated partner agents inform professional and semi-professional football clubs of the desired level which are in other camps or local clubs in desired strength.

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For "Seekers"

Who guarantees the best possible quality and condition of the soccer/football fields?

Both Hotel and Accommodation providers and associated partner agencies in cooperation with local football clubs know from experience what requirements football fields/pitches  have to fullfill. Only Hotels and Accommodation providers at SOCCERHOSTS.COM are recorded and switched live that meet the criteria in the desired period.